Security & Compliance

Our unwavering commitment to protect your documents and data

Our Security Philosophy

Security isn't just a feature – it's the foundation of everything we build.

At GetDocumentSigned.com, we understand that your documents often contain sensitive information that requires the highest levels of protection. That's why we've built our platform with security-first principles from the ground up.

Our comprehensive approach encompasses data encryption, secure infrastructure, access controls, continuous monitoring, and compliance with global security standards. We continually evaluate and improve our security practices to stay ahead of emerging threats.

Your trust is our most valuable asset, and we work tirelessly to earn and maintain it with every document you process through our platform.

Document Security

Enterprise-Grade Security Features

Protecting your documents with multiple layers of defense

Advanced Encryption

We protect your data using industry-leading encryption standards:

  • 256-bit AES encryption for all stored documents
  • TLS 1.3 encryption for all data in transit
  • Secure key management practices
  • End-to-end encryption for maximum privacy

Infrastructure Security

Our robust infrastructure is designed to prevent unauthorized access:

  • SOC 2 Type II certified data centers
  • Redundant systems with 99.9% uptime guarantee
  • Real-time threat monitoring and intrusion detection
  • Regular penetration testing by third-party security firms

Access Controls

Ensure only authorized individuals can access your documents:

  • Multi-factor authentication (MFA)
  • Role-based access control (RBAC)
  • IP-based restrictions
  • Session timeout and automatic logouts

Authentication & Identity

Verify signer identities with confidence:

  • Email verification for all signers
  • SMS/phone verification
  • Knowledge-based authentication (KBA)
  • ID verification for high-security documents

Document Integrity

Ensure your documents remain tamper-proof:

  • Digital signatures with cryptographic validation
  • Tamper-evident seals
  • Blockchain-based verification (Enterprise plans)
  • Comprehensive audit trails of all document activities

Business Continuity

Your documents remain accessible even in emergencies:

  • Regular automated backups
  • Geographic data redundancy
  • Disaster recovery plans
  • Business continuity protocols

Global Compliance Standards

Meeting the world's most stringent security and regulatory requirements

eSignature Laws

Compliant with global electronic signature regulations:

  • ESIGN Act (USA)
  • UETA (USA)
  • eIDAS Regulation (EU)
  • Electronic Transactions Act (Australia)

Privacy Regulations

Adhering to international data protection standards:

  • GDPR (EU)
  • CCPA/CPRA (California)
  • PIPEDA (Canada)
  • LGPD (Brazil)

Security Certifications

Our platform and processes are independently certified:

  • SOC 2 Type II
  • ISO 27001
  • HIPAA compliance (for healthcare)
  • PCI DSS Level 1 (for payment information)

Industry-Specific Compliance

Meeting specialized regulatory requirements:

  • 21 CFR Part 11 (FDA)
  • HIPAA (Healthcare)
  • FERPA (Education)
  • FINRA/SEC (Financial)

Our security and compliance program undergoes regular independent assessments and audits to ensure we maintain the highest standards. We continuously update our practices as regulations evolve to ensure your documents remain compliant with current laws.

Our Security Process

How we integrate security throughout our entire organization

1

Secure Development

We follow secure software development lifecycle (SDLC) practices, including:

  • Security requirements definition
  • Threat modeling
  • Static and dynamic code analysis
  • Regular security code reviews
2

Testing & Validation

Our platform undergoes rigorous security testing:

  • Penetration testing
  • Vulnerability scanning
  • Third-party security audits
  • Bug bounty program
3

Continuous Monitoring

We maintain vigilant oversight of our systems:

  • 24/7/365 security operations center
  • Real-time threat monitoring
  • Intrusion detection systems
  • Anomaly detection
4

Incident Response

We're prepared to address security issues swiftly:

  • Documented incident response plan
  • Trained security response team
  • Regular security drills
  • Post-incident analysis and improvement
Security Team

Expert Security Team

Our dedicated security professionals work around the clock to protect your data.

The GetDocumentSigned.com security team consists of industry experts with backgrounds in cybersecurity, compliance, cryptography, and secure software development. Many of our team members hold advanced certifications including CISSP, CISM, CEH, and AWS Security.

Our team regularly participates in security conferences, training programs, and industry forums to stay at the forefront of emerging threats and security best practices.

We also collaborate with independent security researchers through our bug bounty program to continuously identify and address potential vulnerabilities before they can be exploited.

Security FAQs

Common questions about our security practices

We protect your documents using multiple layers of security. All documents are encrypted using 256-bit AES encryption while stored and TLS 1.3 encryption during transit. Access to documents is restricted through authentication mechanisms, and all document activities are logged in tamper-evident audit trails. Our infrastructure is hosted in SOC 2 Type II certified data centers with robust physical and network security controls.

Yes, electronic signatures created through GetDocumentSigned.com are legally binding in most countries around the world. Our platform complies with major electronic signature laws including the U.S. ESIGN Act, UETA, and the EU's eIDAS Regulation. Each signature is accompanied by a detailed audit trail that records the signing process, including signer verification, timestamps, and IP addresses, which strengthens the legal validity of the signatures.

We offer multiple methods to verify signer identities, depending on your security requirements. Basic verification includes email verification for all signers. Additional verification methods include SMS/text message verification codes, knowledge-based authentication (KBA) where signers must answer personal questions, and ID verification through government-issued ID scanning. Enterprise customers can also implement custom authentication workflows.

We have a comprehensive incident response plan in place. In the unlikely event of a security breach, our security team would immediately isolate affected systems, investigate the cause, remediate vulnerabilities, and assess impact. We would notify affected customers in accordance with applicable laws and regulations, providing transparent information about the breach and any actions customers should take. We would also work with law enforcement if necessary and implement additional safeguards to prevent similar incidents in the future.

Document storage duration depends on your plan. Basic plans include 30-day storage, Professional plans include 1-year storage, and Enterprise plans include unlimited storage. You can download your completed documents at any time during the storage period. We also offer custom retention policies for enterprise customers to align with their specific compliance requirements. When documents reach the end of their retention period, they are securely deleted using industry-standard data destruction methods.
Contact Our Security Team

Want to learn more about our security?

Download our detailed security whitepaper for an in-depth look at our security architecture, controls, and compliance programs.

Get in touch